I ordered shoes on ******** at **** am online I did not receive a confirmation number s...

GetHuman-dsoobit's customer service issue with Easyspirit.com from December 2018

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I ordered shoes on ******** at **** am online I did not receive a confirmation number so I called and finally reached Crystal at *** pm she claimed she could not find my order and then placed another order for me I had my cc account pending * charges * for **.** original order and then the *nd order for **.** I have since spoke to eight (*) different people I reached the original Crystal on ******* at ***pm she assured me that I will be charged the **,** plus an additional credit of *.** in spite of the fact that I told her that **.** was no longer on my cc. When I called this morning ******* at *** am I got another Crystal and she told me that I had * orders and the one for **.** was shipped and that order number was ********* while there was still that other order number ********* which she would cancel and that cancellation number is ****** I think that Chad who claimed to be a supervisor should have been able to see that there were * orders instead of one I tried to speak with a Supervisor this morning and when Crystal transferred me it got disconnected I want the price of **.** plus the additional credit of *.** and want someone in your management staff to call me after ***pm today *** *** **** On this call back I have now been on hold ** minutes and no one has taken the call I am very upset as no one seemed to know what is going on there even when I gave my name DENIZE SOOBIT
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Easyspirit.com

Customer service issue
Reported by GetHuman-dsoobit
Dec 5th, 2018 - 2 mons ago
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GetHuman-dsoobit started working on this issue
Dec 5th, 2018 4:55pm