GetHuman957034's customer service issue with Easyspirit.com from August 2018
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Help with my Easyspirit.com issue
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The issue in GetHuman957034's own words
I am waiting for a refund of $**.** for shoes I returned. Easy Spirit received the returned shoes on *-**-**. The ticket number for this issue is *****. This issue has been sent to their escalation department on *-**-** along with documentation of the charges on my credit card and copy of Post Office receipt showing date shoes were returned. When I call, all they tell me is I haveto wait because it in escalation and that they receive hundreds of calls.
It is frustrating because of how long it is taking and because it is not a small amount of money they owe me and also They can not seem to give me any answers. There is no other number to call.
Issuing my refund.
Sent documentation per their request. Talked to manager and supervisors several times and get same answer that I have to wait.
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