I had booked an Easyjet flight on ******* from Newcastle to Belfast for ****** for my d...

GetHuman5549564's customer service issue with Easyjet from December 2020

Help with my Easyjet issue
The issue in GetHuman5549564's own words
I had booked an Easyjet flight on ******* from Newcastle to Belfast for ****** for my daughter adele getty (EZY*** - booking ref KIM*ZBK cost £***.**). The flight was then cancelled and I opted to take a voucher instead of a refund and an additional voucher for an Easyjet holiday. I did receive an email from Easy jet with this offer and voucher attached. However I needed to reset my computer when it crashed and I can't see this email. I think it was sent *******. *I would really like to be reissued with this voucher for a least the value of the missed flight and preferably the £** voucher for a holiday.*thanks

GetHuman5549564 did not yet indicate what Easyjet should do to make this right.

How GetHuman5549564 fixed the problem
Phone customer service at easyJet and another voucher issued. It only took ** minutes. I had all details of booking, flight etc to hand.
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Easyjet

Customer service issue
Reported by GetHuman5549564
Dec 13th, 2020 - a year ago
Fixed
GetHuman5549564 shared how to fix
Seen by 34 customers so far
Similar issue to 5949 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman5549564 started working on this issue
Dec 13th, 2020 4:53pm
GetHuman5549564 confirmed the issue is fixed. Hooray!
Dec 17th, 2020 10:06am

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