Hello ! My name is Panagiota Charisopoulou and I had booked a flight from Budapest to G...

GetHuman5320357's customer service issue with Easyjet from October 2020

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The issue in GetHuman5320357's own words
Hello ! My name is Panagiota Charisopoulou and I had booked a flight from Budapest to Geneva on *th of October. My flight number is: ****. You send me an email that says "due to the recent changes, we understand that customers may wish to change their travel plans at this time, so to provide customers with some flexibility, we currently have these options available: *- If you are booked on a flight to or from one of these destinations within ** days you can now transfer your flight to an alternative easyJet flight without a change fee by contacting our Customer Services Team here. Any requests must be made by **:** on Friday *nd October **** (within seven days of the government announcement)." When I follow your instructions and click on "Manage Bookings" I cannot change or find another flight. Could you please help me to change my ticket without a fee? My new destination I would like it to be from Geneva to Athens. Could you please send me the availiable dates?*Thank you for your time and help!

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Easyjet

Customer service issue
Reported by GetHuman5320357
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 6525 others
0 customers following this

Timeline

GetHuman5320357 started working on this issue
Oct 1st, 2020 10:46am
GetHuman5320357 indicated the issue is not fixed yet.
Oct 4th, 2020 6:09pm
GetHuman5320357 confirmed the issue is fixed. Hooray!
Oct 4th, 2020 6:09pm
GetHuman5320357 indicated the issue is not fixed yet.
Oct 4th, 2020 6:10pm
GetHuman5320357 indicated the issue is not fixed yet.
Oct 4th, 2020 6:11pm
GetHuman5320357 indicated the issue is not fixed yet.
Oct 4th, 2020 6:11pm
GetHuman5320357 indicated the issue is not fixed yet.
Oct 5th, 2020 12:52pm