We had a package holiday booked with Loveholidays who advised us to change our holiday...

GetHuman5276437's customer service issue with Easyjet from September 2020

Help with my Easyjet issue
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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman5276437's own words
We had a package holiday booked with Loveholidays who advised us to change our holiday dates to next year due to the Coronavirus. They told us to change our flight first then get back to them with the change of dates. We did this only to be told that they had cancelled the holiday and gave us a refund instead. I now have a flight booked with you to Majorca at a cost of £*,*** for ** people that consists of * autistic children who no longer wish to travel abroad, * asthmatics who are at risk and * other young children whose step-parents are refusing to allow them to travel abroad now due to the pandemic. It is a lot of money for me to lose and was therefore wondering if you would allow me to have a voucher for the amount so that I could use at a later date for just me and husband?

GetHuman5276437 did not yet indicate what Easyjet should do to make this right.

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How Do I Get a Refund for My Flight on Easyjet?What Do I Do If I'm Missing My Baggage from My Easyjet Flight?How Do I Make a Special Request or Wheelchair Access on Easyjet?
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Easyjet

Customer service issue
Reported by GetHuman5276437
Sep 18th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 8042 others
0 customers following this

Timeline

GetHuman5276437 started working on this issue
Sep 18th, 2020 12:40pm

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