I received a message that I had been sent an email about my forthcoming holiday which I...

GetHuman5129165's customer service issue with Easyjet from August 2020

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The issue in GetHuman5129165's own words
I received a message that I had been sent an email about my forthcoming holiday which I have not received . I did telephone customer service before to explain this and ask if my email could be checked . I still have not received the email promised from then and now do not have this new one . I'm worried I will have problems with this booking as I didn't receive the cancellation detail last time .How do I check the email held by the holiday booking ?

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Easyjet

Customer service issue
Reported by GetHuman5129165
Aug 4th, 2020 - 7 months ago
Fixed
Seen by 3 customers so far
Similar issue to 8947 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman5129165 started working on this issue
Aug 4th, 2020 7:26am
GetHuman5129165 confirmed the issue is fixed. Hooray!
Aug 6th, 2020 12:07pm

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