Hello, my name is Roy Hemphill and I am a regular flyer with Easyjet and had booked a f...

GetHuman-royhemph's Change Flight issue with Easyjet from July 2020

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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman-royhemph's own words
Hello, my name is Roy Hemphill and I am a regular flyer with Easyjet and had booked a flight, but forgot about it and then booked another one with my * boys on virtually the same dates. I therefore need to change the booking that I made for myself (Booking reference K*P**S*).**All over the website it says that you can change the booking for free if it is more than ** days to the flight. I have tried to change these flights myself on line* but am being asked to pay more than it would be if I booked these flights from scratch. That is not a very free service.**The flights that I want to change are (Booking reference K*P**S*) Monday the **th of August at **:** from Belfast to Luton and I would like to change this to Wednesday the **th of August at **:** also need to change my flight on Thursday the **th of August at **:** from Luton to Belfast to Wednesday the **th of August at **:****In addition to this there were * flights that I could not go on and so I need to claim the taxes back on these flights.**They are EZY *** Belfast to Luton at **:** on the *th of July*and EZY *** Luton to Belfast at **:** on the *th of July**I have tried ringing the *********** on a couple of occasions now* but do not get to speak to anyone even after holding for an hour.**I would preferably like to speak to someone and my phone number is ***********. **I look forward to getting all this resolved soon.**Kind regards **Roy S. Hemphill

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Easyjet

Change Flight issue
Reported by GetHuman-royhemph
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 8669 others
0 customers following this

Timeline

GetHuman-royhemph started working on this issue
Jul 14th 6:01pm

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