Flights to Turkey booked K***X*B. Do not wish to go to Turkey because of Covid so wi...

GetHuman5054274's Change Flight issue with Easyjet from July 2020

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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman5054274's own words
Flights to Turkey booked K***X*B. Do not wish to go to Turkey because of Covid so wish to move flights and book for Gatwick to Krakow in Feb. **th Feb **** to *st March ****. Rang Customer Services and got through after ** mins to very nice lady, then got cut off before finishing to confirm details. She rang me back immediately and we had another ** minutes before getting cut off again. Tried ringing again and on hold for *hr and got cut off again. HELP. PLEASE. Want to move flights and money paid. Do not know who far we have got.

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Easyjet

Change Flight issue
Reported by GetHuman5054274
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 8667 others
0 customers following this

Timeline

GetHuman5054274 started working on this issue
Jul 11th 1:18pm
GetHuman5054274 indicated the issue is not fixed yet.
Jul 11th 1:18pm
GetHuman5054274 indicated the issue is not fixed yet.
Jul 14th 12:42pm
GetHuman5054274 indicated the issue is not fixed yet.
Jul 14th 12:43pm