I contacted the Contact Centre to-rearrange a flight which was cancelled due to illness...

GetHuman5046265's customer service issue with Easyjet from July 2020

Help with my Easyjet issue
The issue in GetHuman5046265's own words
I contacted the Contact Centre to-rearrange a flight which was cancelled due to illness. The flight has been rebooked but there is no record of it or my previous booking history on my account. Customer service says it is not their problem.

GetHuman5046265 did not yet indicate what Easyjet should do to make this right.

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Easyjet

Customer service issue
Reported by GetHuman5046265
Jul 9th, 2020 - a year ago
Fixed
Seen by 5 customers so far
Similar issue to 8617 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman5046265 started working on this issue
Jul 9th, 2020 9:40am
GetHuman5046265 confirmed the issue is fixed. Hooray!
Jul 11th, 2020 4:56pm

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