I am trying to change an easy jet flight booked for *th July ****. I was meant to be at...

GetHuman5015985's customer service issue with Easyjet from July 2020

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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman5015985's own words
I am trying to change an easy jet flight booked for *th July ****. I was meant to be attending a wedding but it has now been cancelled due to the corona virus. I have called easy jet on * different occasions. I have been on hold every time for up to *.* hours on more than one day , no one answers . I’ve emailed the email address on their website , but it comes back saying invalid . Iv tried to change the booking on the app but the flights only go up to May **** , nothing for July . I have contacted them on Twitter , emailing , phone and complaint page but have heard nothing back from them . All they do is email me regarding adding passport information, but not about my query . My ** year old mother in law is also on the flight and this is causing her so*Much stress as it is myself too . If you could offer any free help I would be grateful

GetHuman5015985 did not yet indicate what Easyjet should do to make this right.

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How Do I Get a Refund for My Flight on Easyjet?What Do I Do If I'm Missing My Baggage from My Easyjet Flight?How Do I Make a Special Request or Wheelchair Access on Easyjet?
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Easyjet

Customer service issue
Reported by GetHuman5015985
Jul 1st, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 8381 others
0 customers following this

Timeline

GetHuman5015985 started working on this issue
Jul 1st, 2020 6:38am

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