I have just received an email from Easyjet this morning letting me know that although m...

GetHuman-nellwin's Refund Flight issue with Easyjet from June 2020

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The issue in GetHuman-nellwin's own words
I have just received an email from Easyjet this morning letting me know that although my flight from Bristol to Amsterdam on the *th of July (flight EZY****) is not currently cancelled, I can claim a voucher for the full value of my flight. Unfortunately, a full cash refund would be preferable for me, as the flight was booked using money from myself as well as the two other passengers, and the voucher option does not allow for the voucher to be split three ways. However, I do realise that a full cash refund will only be made available in the case that my flight is cancelled.**The voucher deal expires on the **rd June ****. I would therefore like to know, if my flight is cancelled, the latest possible time I could be made aware of its cancellation. This is because I would like to avoid a scenario where I claim the voucher and later learn that I do qualify for a full cash refund, or where I am holding out for the cancellation of the flight, and miss the opportunity to gain any form of compensation.

GetHuman-nellwin did not yet indicate what Easyjet should do to make this right.

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Easyjet

Refund Flight issue
Reported by GetHuman-nellwin
Jun 12th, 2020 - 4 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 8176 others
0 customers following this

Timeline

GetHuman-nellwin started working on this issue
Jun 12th 11:54am
GetHuman-nellwin indicated the issue is not fixed yet.
Jun 14th 4:17pm

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