I booked from Belfast to Austin Tx thru Easy Jet. Your partner norwegian air cancelled...

GetHuman4498373's Refund Flight issue with Easyjet from March 2020

Help with my Easyjet issue
First: share to improve GetHuman4498373's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4498373 may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman4498373's own words
I booked from Belfast to Austin Tx thru Easy Jet. Your partner norwegian air cancelled my London to Austin leg. I tried to reach Easy Jet and Norwegian Air but was unsuccessful by phone and website. I had to pay another airline to get me home. I have been able to reach Norwegian Air this morning by telephone. They processed a refund request for tbeir leg and the reference number is ******-****** res * DI****conf * VMJJ**. They instructed me to inform that they cancelled the connecting flight and it needs to be shown in the system that it was an airline cancelled flight and not a custmer no show. I am requesting a refund for the Easy Jet portion because your partner cancelled my connecting and neither airlines customer service responded to my attempts to reach you to rebook my flight. My Easy Jet flight conf **was K*KNGQC flt * U*****My name Linda Brooks. My telephone is *** ******* in Austin Tx. Please creid my visa credit card ending in ****.

GetHuman4498373 did not yet indicate what Easyjet should do to make this right.

How GetHuman4498373 fixed the problem

We are waiting for GetHuman4498373 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Easyjet customer problems.
How Do I Change My Easyjet Flight?How Do I Get a Refund for My Flight on Easyjet?What Do I Do If I'm Missing My Baggage from My Easyjet Flight?How Do I Make a Special Request or Wheelchair Access on Easyjet?
Do you have a customer issue as well?
We can help you get Easyjet's attention and get better help faster. Tap below to get started.
Having Easyjet issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund Flight issue
Reported by GetHuman4498373
Mar 20th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 5239 others
0 customers following this


GetHuman4498373 started working on this issue
Mar 20th, 2020 4:42pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies