Hello - can you please help? I flew from Rome to Geneva last night, Sunday ** Jan, flig...

GetHuman-lizconwa's Baggage Problem issue with Easyjet from January 2020

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The issue in GetHuman-lizconwa's own words
Hello - can you please help? I flew from Rome to Geneva last night, Sunday ** Jan, flight EZS**** which departed at **.**hrs. My suitcase did not arrive. It had a ticket stating it was 'heavy', weight **kg, a large black case covered in pink*red shrinkwrap. As it was being loaded on the conveyor belt i saw it toppling to one side, so maybe it has fallen off. Would it be possible to contact your ground crew in Rone Fiumicino to ask them to check where it is and have it put on the next flight to Geneva? Baggage ticket no. XH******. Thank you for letting me know - it contains very important items. Mary Elizabeth Conway

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Easyjet

Baggage Problem issue
Reported by GetHuman-lizconwa
Jan 20th, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 3390 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman-lizconwa started working on this issue
Jan 20th 10:31am

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