Father died in July. I cancelled the flight he had booked for mid-September to Dubrovni...

GetHuman3895230's Special Request issue with Easyjet from November 2019

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The issue in GetHuman3895230's own words
Father died in July. I cancelled the flight he had booked for mid-September to Dubrovnik requesting a refund. easyJet paid the refund but because my father's bank account was frozen the money never arrived in his account. Since then I have send a print out of my dad's bank statement since beginning of August but keep receiving an email from you just saying thatvthe refund has already been paid. The flight number my father was booked on was EWNMJR*. His name was Seymour Jasper Solomon. I just want this resolved.

GetHuman3895230 did not yet indicate what Easyjet should do to make this right.

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How Do I Get a Refund for My Flight on Easyjet?What Do I Do If I'm Missing My Baggage from My Easyjet Flight?How Do I Make a Special Request or Wheelchair Access on Easyjet?
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Easyjet

Special Request issue
Reported by GetHuman3895230
Nov 6th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 5116 others
0 customers following this

Timeline

GetHuman3895230 started working on this issue
Nov 6th, 2019 5:55pm
GetHuman3895230 indicated the issue is not fixed yet.
Nov 6th, 2019 10:17pm