We were a bit late for check in but there were still people in front of us still to che...

GetHuman3767090's Refund Flight issue with Easyjet from October 2019

Help with my Easyjet issue
The issue in GetHuman3767090's own words
We were a bit late for check in but there were still people in front of us still to check in too. Also going to Luton. When it was our turn we checked in but were told to take our suitcase to the gate. Of course we complied however not thinking about security, and the line ups there. We were told to put the suitcase on the conveyer belt, then she came and told us no liquids or jells over ***mls. Off came the suitcase and we had to go through it to remove any items, we had to throw away a good number of items from our toiletry bags, also * bottles of gin my sister had purchased in town. * To crown it all we had to line up again, this basically took around ** minutes all told. Finally got through, ran all the way to find the gate and it had already closed.*I thought I could change our flight to another time but because it looked as if we had missed it we didn’t get that option. Ended up flying back with Jet*.com for an Additional *** euros. While I realise we were rather late if he hadn’t checked us in we could have changed our flight to the next day. Surely he was aware that the suitcase would have to be screened. We were very upset.

GetHuman3767090 did not yet indicate what Easyjet should do to make this right.

How GetHuman3767090 fixed the problem

We are waiting for GetHuman3767090 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Easyjet's attention and get better help faster. Tap below to get started.
Having Easyjet issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Easyjet

Refund Flight issue
Reported by GetHuman3767090
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 4662 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman3767090 started working on this issue
Oct 21st, 2019 10:35am
GetHuman3767090 shared this issue with friends on Facebook
Oct 21st, 2019 10:36am
GetHuman3767090 shared this issue with others over email
Oct 21st, 2019 10:37am
GetHuman3767090 confirmed the issue is fixed. Hooray!
Oct 23rd, 2019 3:55pm
GetHuman3767090 indicated the issue is not fixed yet.
Oct 23rd, 2019 3:55pm
GetHuman3767090 indicated the issue is not fixed yet.
Oct 24th, 2019 4:37pm
GetHuman3767090 indicated the issue is not fixed yet.
Oct 24th, 2019 4:38pm
GetHuman3767090 indicated the issue is not fixed yet.
Oct 24th, 2019 4:38pm
GetHuman3767090 indicated the issue is not fixed yet.
Oct 24th, 2019 4:39pm
GetHuman3767090 indicated the issue is not fixed yet.
Oct 24th, 2019 4:39pm
GetHuman3767090 indicated the issue is not fixed yet.
Oct 24th, 2019 4:39pm
GetHuman3767090 indicated the issue is not fixed yet.
Oct 26th, 2019 2:51pm
GetHuman3767090 indicated the issue is not fixed yet.
Oct 26th, 2019 2:51pm
GetHuman3767090 indicated the issue is not fixed yet.
Oct 26th, 2019 2:51pm
GetHuman3767090 indicated the issue is not fixed yet.
Oct 26th, 2019 2:51pm
GetHuman3767090 indicated the issue is not fixed yet.
Oct 26th, 2019 2:52pm