I was very happy to help out when your crew requesting medical support for one of your...
GetHuman-drdeacon's customer service issue with Easyjet from February 2019
Help with my Easyjet issue
First: share to improve GetHuman-drdeacon's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-drdeacon's next move: talk to Easyjet when they open.
Easyjet's call center is closed now. We will send GetHuman-drdeacon a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-drdeacon may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman-drdeacon's own words
I was very happy to help out when your crew requesting medical support for one of your passengers. *We were over an hour away from destination when I was asked if I would be happy to deal with a lady who had collapsed. *It was evident that the crew member I was mainly dealing with had not experienced this case scenario for real - but we all mucked in and the crew were attentive largely. I spent over an hour with the passenger - went back to my seat for landing - and advised the paramedics who came on board. *It is not in my nature to make a fuss - but it is not the first time this has happened to me as a doctor A and I am always happy to help. But I do take exception when there is no recognition from an airline that because of this goodwill I obviously save the company the inconvenience that may arise if a passenger collapses - ie having to land the plane - helping reassure the crew - who needed reassuring - and also reassuring fellow passengers ( including my own daughter who hates people fainting!!!) I was told that someone would be in contact - I have heard nothing to date and apologise if I had been premature.*Flight was **** on *.*.**** - booking reference EW****Z .*I tried to complete the form on the easyjet website but error message suggested access denied.
GetHuman-drdeacon did not yet indicate what Easyjet should do to make this right.
I have an issue with Easyjet too
How GetHuman-drdeacon fixed the problem
We are waiting for GetHuman-drdeacon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.