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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman1309183's own words
Message originally sent to you on ** October ****. **My wife and I (Christopher and Ann Press) booked a return Easyjet flight from Edinburgh to Heraklion. Out on * September, flight no EZY****, return on ** September, flight no EZY**** Unfortunately my wife was injured the day before we were due to fly back from Heraklion and spent a week in hospital in Rethymno. We can provide the hospital report on her condition and the fact that she could not travel at that time.*The return booking was cancelled by her son Clive Angus as soon as possible.*He also made a new booking on our behalf. to travel on ** September, flight no EZY**** with special assistance (very much appreciated) for my wife, who needed a wheelchair.*I am seeking a refund of the two single fares from Heraklion to Edinburgh for the journey we had to cancel.***Christopher Press**Easyjet response! *"You did not yet indicate what Easyjet should do to make this right.."
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