Hi I just have a general question, if we have baggage to check in but it is empty do we...

GetHuman-neemain's customer service issue with Easyjet from October 2018

Help with my Easyjet issue
Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman-neemain's own words
Hi I just have a general question, if we have baggage to check in but it is empty do we still have to pay? Or if there is no hand luggage. I have only * Empty suitcases. ?? Payment still applies?
I have not received a positive reply yet!!*You need to specify if we can have a *** bags Checked in yet we pay for the weight of ** kg or **kg what ever we have paid. Therefore weight is considered not the bags.
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Easyjet

Customer service issue
Reported by GetHuman-neemain
Oct 11th, 2018 - a mon ago
I have an issue with Easyjet too
Fixed
Seen by 4 customers so far
Similar issue to 1204 others
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Items needed
Name on booking
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Email address used for booking
Timeline
GetHuman-neemain started working on this issue
Oct 11th 5:45am
GetHuman-neemain indicated the issue is not fixed yet.
Oct 12th 6:45am
GetHuman-neemain indicated the issue is not fixed yet.
Oct 12th 7:02am