BOOKING REF. *EVJ**MD - FLIGHT CANCELLATION DUE TO BEREAVEMENT OF CLOSE RELATIVE.*I pho...

GetHuman-rcconnol's customer service issue with Easyjet from August 2018

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BOOKING REF. *EVJ**MD - FLIGHT CANCELLATION DUE TO BEREAVEMENT OF CLOSE RELATIVE.*I phoned Customer Services yesterday ** August at Easy Jet from Australia to inform them that I had to cancel the above flight due to the death here in Australia of my brother-in-law. (His funeral is tomorrow) *They assured me that a voucher would be emailed me for the full amount of the booking which could be used on any EasyJet flight by myself or a nominee within * months. I have not received the voucher but am still getting emails from Easy Jet reading "Nearly time to go..."*Has the message got through.*PLEASE CANCEL THESE FLIGHTS, ISSUE THE REFUND VOUCHER AND CONFIRM TO MY EMAIL ADDRESS BELOW: *****@***.com
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Easyjet

Customer service issue
Reported by GetHuman-rcconnol
Aug 16th, 2018 - a yr ago
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-rcconnol started working on this issue
Aug 16th, 2018 2:30am
GetHuman-rcconnol indicated the issue is not fixed yet.
Aug 16th, 2018 4:51am
GetHuman-rcconnol indicated the issue is not fixed yet.
Aug 16th, 2018 4:53am