My daughter and her friends flight was delayed twice then cancelled - they were offered...

GetHuman985954's customer service issue with Easyjet from August 2018

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The issue in GetHuman985954's own words
My daughter and her friends flight was delayed twice then cancelled - they were offered another flight *?days later but they had to get back to UK for work. They have put a claim in for easyJet flights and cabs to and from hotel - however they also had to purchase an alternative flight for first thing next morning via TUi airline and there was no option to include that on their claims form - the cost was around £*** how do we claim for that”via you? My daughter has a claim number from you but as yet hasn’t heard anything?
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Easyjet

Customer service issue
Reported by GetHuman985954
Aug 13th, 2018 - a yr ago
I have an issue with Easyjet too
Not resolved
Seen by 5 customers so far
Similar issue to 770 others
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Timeline
GetHuman985954 started working on this issue
Aug 13th, 2018 4:25pm