Inghams have booked my flights as part of a holiday package Ref EVKS*WX. I wish to add...

GetHuman-axxches's customer service issue with Easyjet from August 2018

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The issue in GetHuman-axxches's own words
Inghams have booked my flights as part of a holiday package Ref EVKS*WX. I wish to add sports equipment, they told me I would have to add this myself. I have tried to access the booking using the web site and following the instructions and booking code ( ie not booked by my good self). The system will not allow me to add a bike and pay the additional fee. I am unable to view any information about the flight apart from the date and flight No. Can you advise.. How do I add the sports equipment ??*my email is *****@***.com. For ref I have a separate Nice flight booked (Sept) under my account on this email that I can access no probs.
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Easyjet

Customer service issue
Reported by GetHuman-axxches
Aug 10th, 2018 - 7 mons ago
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-axxches started working on this issue
Aug 10th, 2018 5:47pm
GetHuman-axxches confirmed the issue is fixed. Hooray!
Aug 11th, 2018 8:27pm