We booked flights to visit my father in Sicily during half term in October, we had been...

GetHuman970434's customer service issue with Easyjet from August 2018

749 similar
0 following
Help with my Easyjet issue
First: share to improve GetHuman970434's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman970434's next move: call Easyjet.
The best way to get your problem resolved is to tap the button below to start calling Easyjet. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman970434's own words
We booked flights to visit my father in Sicily during half term in October, we had been saving for a long time to go out there, last Wednesday my brother contacted me to tell me that my father had passed away. So we no longer need to go as my brother lives in Florence. We would like to transfer the tickets if possible to Pisa so we can go to see him. The tickets to Sicily were much more expensive. If it were possible would we be able to have the difference minus your fees of course, as we’d need to pay for accommodation, that we wouldn’t have had in Sicily. I understand this is probably not normal policy but I didn’t expect to be in this position. Yours hopefully Charlotte Kimm. (EVCKXJF)
GetHuman970434 did not yet indicate what Easyjet should do to make this right.
I have an issue with Easyjet too
How GetHuman970434 fixed the problem
We are waiting for GetHuman970434 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Easyjet's attention and get better help faster. Tap below to get started.
Having Easyjet issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Easyjet email you?
This email address isn't valid
Follow this issue
See how GetHuman970434 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman970434
Aug 9th, 2018 - 7 mons ago
I have an issue with Easyjet too
Not resolved
Seen by 2 customers so far
Similar issue to 749 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on booking
6 Character booking reference
Email address used for booking
GetHuman970434 started working on this issue
Aug 9th, 2018 1:07pm