How much is the weight of the hand luggage ?

GetHuman-sarettin's customer service issue with Easyjet from August 2018

Help with my Easyjet issue
Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman-sarettin's own words
The problem: How much is the weight of the hand luggage ?
GetHuman-sarettin did not yet indicate what Easyjet should do to make this right.
I have an issue with Easyjet too
How GetHuman-sarettin fixed the problem
We are waiting for GetHuman-sarettin to fix the problem and share the solution with the rest of us customers.
Please help with my Easyjet issue
Do you have a customer issue as well?
We can help you get Easyjet's attention and get better help faster. Tap below to get started.
Having Easyjet issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Easyjet email you?
This email address isn't valid

Easyjet

Customer service issue
Reported by GetHuman-sarettin
Aug 3rd, 2018 - 4 mons ago
I have an issue with Easyjet too
Fixed
Seen by 8 customers so far
Similar issue to 692 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-sarettin started working on this issue
Aug 3rd 3:32pm
GetHuman-sarettin indicated the issue is not fixed yet.
Aug 4th 8:19pm
GetHuman-sarettin indicated the issue is not fixed yet.
Aug 4th 8:20pm