Claim Reference ESWJDL*-****-****My flight was cancelled recently and I lost a part of...

GetHuman-bebbieco's customer service issue with Easyjet from July 2018

9 views | 503 similar | 0 following
Help with my Easyjet issue
GetHuman-bebbieco's next move: call Easyjet.
The best way to get your problem resolved is to tap the button below to start calling Easyjet. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-bebbieco's own words
Claim Reference ESWJDL*-****-****My flight was cancelled recently and I lost a part of my holiday. I received an email saying that I would be given £***.** compensation. I called today as it’s been over ** days and no payment, only to be told that Easyjet had made a mistake, I will in fact only be getting £***. Nobody has emailed me and explained the mistake so I was waiting for the payment of £***.**. I have now been told that because of your mistake I now have to wait another ** days for the payment. I have had no reply from * replies I have sent to the original email. If I had not called today I would have no idea of the mistake. I had an email offering me £***.** and I feel this is what I should receive. My holiday was spoilt, I spent money I don’t have whilst waiting to arrive at my all inclusive holiday. I think it’s disgusting that I have been ignored and that I wasn’t made aware of your mistake until I called. Also as it is your mistake I feel I should be sent an immediate transfer of funds. Very dissatisfied with the whole compensation claim, I hope for a reply this time. Yours Beverley Cook

GetHuman-bebbieco did not yet indicate what Easyjet should do to make this right.

How GetHuman-bebbieco fixed the problem

We are waiting for GetHuman-bebbieco to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Easyjet's attention and get better help faster. Tap below to get started.
Having Easyjet issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bebbieco fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-bebbieco
Jul 4th, 2018 - 5 years ago
Seen by 9 customers so far
Similar issue to 503 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking


GetHuman-bebbieco started working on this issue
Jul 4th, 2018 5:23pm
GetHuman-bebbieco indicated the issue is not fixed yet.
Jul 5th, 2018 9:11pm
GetHuman-bebbieco indicated the issue is not fixed yet.
Jul 8th, 2018 8:29am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians