I am being charged bogus fees when I signed up to have money taken from my account ever...

GetHuman970934's customer service issue with EZ-Pass Massachusetts from August 2018

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The issue in GetHuman970934's own words
I am being charged bogus fees when I signed up to have money taken from my account every time I go through the toll. Apparently it picks and chooses when it wants to pay and I received an invite novice for till transactions after I have already signed up for the automatic withdrawal. I have had multiple problems with the service and am fed up with the call center as well as it is impossible to talk to a real person. Something needs to be done about this system
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EZ-Pass Massachusetts

Customer service issue
Reported by GetHuman970934
Aug 9th, 2018 - a yr ago
I have an issue with EZ-Pass Massachusetts too
Not resolved
Seen by 1 customer so far
Similar issue to 120 others
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Timeline
GetHuman970934 started working on this issue
Aug 9th, 2018 3:03pm