I am a PA resident and was in Boston from ******* - *******. I received an E-Z pass bil...

GetHuman-ezjean's customer service issue with EZ-Pass Massachusetts from June 2018

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The issue in GetHuman-ezjean's own words
I am a PA resident and was in Boston from ******* - *******. I received an E-Z pass bill in April for $*.** which I questioned because I paid all of my toll fees in cash during my trip to MA. I paid the original bill since it was only $*.** but at no time did I not pay my toll fees as I was passing through the stations. I have since received another E-Z Pass bill for $**.** for EZ-Pass toll fees from ******* - *******. My car has not left Pennsylvania since I returned from Boston on April **, ****. So clearly, I am being billed for someone else's toll usage. Please resolve this situation immediately and refund my previous payment of $*.** plus postage and any invoice fees. Thank you, Jeanne Espey
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EZ-Pass Massachusetts

Customer service issue
Reported by GetHuman-ezjean
Jun 4th, 2018 - a yr ago
I have an issue with EZ-Pass Massachusetts too
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Seen by 4 customers so far
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GetHuman-ezjean started working on this issue
Jun 4th, 2018 9:18pm