I applied for a EZPASS N,AND THEY ARE TELLING ME SOMEONE ELSE HAS MY PLATE NUMBER,IVE H...

GetHuman-rvoss's customer service issue with EZ-Pass Massachusetts from May 2018

Help with my EZ-Pass Massachusetts issue
The issue in GetHuman-rvoss's own words
I applied for a EZPASS N,AND THEY ARE TELLING ME SOMEONE ELSE HAS MY PLATE NUMBER,IVE HAD THIS PLATE NUMBER FOR OVER ** YEARS,HOW CAN I GET THIS CLEAR UP .THE GENTLEMAN I SPOKE TO TUESDAY ON PHONE SAYS HE KNOWS THE MIXUP ,I HAVE A VETERAN PLATE AND THIS NUMBER IS ALSO SUPPOSE TO BE ON A MOTORCYCLE PLATE,HE SAID HE WOULD CLEAR IT UP AND CALL ME BACK THAT WAS TUESDAY NOW ITS THURSDAY LATE AFTERNOON I SURE WOULD LIKE TO GET MY EZPASS FOR MY CAR AS I PLAN TO BE TRAVELING IN A COUPLE OF WEEKS.
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EZ-Pass Massachusetts

Customer service issue
Reported by GetHuman-rvoss
May 24th, 2018 - 6 mons ago
I have an issue with EZ-Pass Massachusetts too
Fixed
Seen by 4 customers so far
Similar issue to 628 others
0 customers following this
Items needed
Transponder Number
Email
Home Address
Name of Account Holder
Phone Number
Account Number
PIN on Account
Timeline
GetHuman-rvoss started working on this issue
May 24th 9:07pm
GetHuman-rvoss indicated the issue is not fixed yet.
May 27th 10:39pm