I have an ez go cart with E*********** on the data tag. My problem is the solenoid on...

GetHuman1032229's customer service issue with EZ-Go from August 2018

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The issue in GetHuman1032229's own words
I have an ez go cart with E*********** on the data tag. My problem is the solenoid on the motor controller turns on when the key is turned on and placed in F or R and stays on the entire time no matter what the throttle pedal is at which is in good adjustment. The yellow and blue wires were chafed open against the battery hot side and unit quit driving. I repaired the yellow and blue wire but unit will only drive about * to * mph, takes off fast but slows down. Batteries are new and charged to **.** at the pack. The A* terminal has **.* volts at rest and drops to ** at full throttle with rear wheels off the ground. Is the solenoid suppose to only click and turn on with the throttle pedal? What’s causing it to go so slow. Also no fault codes with diagnostic mode and beeps four times to indicate performance mode.
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EZ-Go

Customer service issue
Reported by GetHuman1032229
Aug 24th, 2018 - 4 mons ago
I have an issue with EZ-Go too
Fixed
Seen by 14 customers so far
Similar issue to 18 others
0 customers following this
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Timeline
GetHuman1032229 started working on this issue
Aug 24th 5:34pm
GetHuman1032229 shared this issue with others over email
Aug 24th 5:34pm
GetHuman1032229 indicated the issue is not fixed yet.
Aug 24th 7:15pm
GetHuman1032229 indicated the issue is not fixed yet.
Aug 25th 9:48pm