We want to fly from KIX (Osaka) to Phnom Penh, Cambodia, in August of ****. However, th...

GetHuman-jeremyuk's Make a Booking issue with EVA Air from July 2020

Help with my EVA Air issue
First: share to improve GetHuman-jeremyuk's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jeremyuk may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-jeremyuk's own words
We want to fly from KIX (Osaka) to Phnom Penh, Cambodia, in August of ****. However, the new protocols for the airport in Taipei do not allow for layovers of more than eight hours. *We have found two EVA flights, (advertised on Eva’s own website as multi city) ******(Tue) **:** Osaka - Taipei **:** (*one day) * (flight number BR ***)** Layover * hours and ** minutes. ******(wed) *:** Taipei to Cambodia. (Flight number BR ***) **Is that flight schedule acceptable to the airport authorities? *We have tried to find the flight listed as a “normal” itinerary, but shows no results. That is why we are looking on the multi-city search engine. **I am a US citizen. My wife is Japanese. We are currently in Japan. We both have valid Cambodian visas for the next * months**Any information that you could provide would be helpful. Or if you have another suggestion how to book this flight we would be happy to hear it. Thanks so much. Jeremy Lovely

GetHuman-jeremyuk did not yet indicate what EVA Air should do to make this right.

How GetHuman-jeremyuk fixed the problem

We are waiting for GetHuman-jeremyuk to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common EVA Air customer problems.
How Do I Check the Lost and Found at Eva Air?How Do I Change or Cancel My Flight with Eva Air?
Do you have a customer issue as well?
We can help you get EVA Air's attention and get better help faster. Tap below to get started.
Having EVA Air issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Make a Booking issue
Reported by GetHuman-jeremyuk
Jul 13th, 2020 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 924 others
0 customers following this


GetHuman-jeremyuk started working on this issue
Jul 13th, 2020 7:49am
GetHuman-jeremyuk indicated the issue is not fixed yet.
Jul 13th, 2020 8:46pm
GetHuman-jeremyuk indicated the issue is not fixed yet.
Jul 14th, 2020 12:23am

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies