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Hi! Can you help me regarding this cancelled flight from EVA air? I booked a flight sam...

GetHuman-jmfollos's Change or cancel flight issue with EVA Air from June 2019

Help with my EVA Air issue

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Before contacting them, items GetHuman-jmfollos may need:

Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth

Top Tip from another customer

Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.

The issue in GetHuman-jmfollos's own words

Hi! Can you help me regarding this cancelled flight from EVA air? I booked a flight same as my cousins flight in order for my mother Criselda Folloso to be accompanied by my cousin. But the flight was cancelled by Eva air. I’m trying to reach Vayama as I received the cancelled flight in my email. But I’ve been waiting for how many days and they still not update me regarding this. They say I need to wait **-**hours but I’ve been waiting a couple of **hours. I need my mother to be here in July *th in Chicago because we already paid a van to pick them up in the airport. I was just wondering that my cousins flight was change right away by the ASAP tickets, they offered a new flight for exchange to another airline. But Vayama is so slow even in replying me back. I’m hoping that they can change my mothers flight same as my cousins flight because I need someone to accompany my mother when she feels dizzy ‘cause she has a vertigo. Please reply me back.

GetHuman-jmfollos did not yet indicate what EVA Air should do to make this right.

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EVA Air

Change or cancel flight issue

Reported by GetHuman-jmfollos

Jun 30th, 2019 - 2 years ago

I have an issue with EVA Air too

Not resolved

Seen by 33 customers so far

Similar issue to 1238 others

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