First of all, thank you for making this simple. My grandmother died and so I had to ch...

GetHuman-mbarcega's customer service issue with EVA Air from May 2019

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-mbarcega's own words
First of all, thank you for making this simple. My grandmother died and so I had to change my return flight along with my dad. We booked through Vayama.com. Spoke to their agent to make the change and just noticed that it listed luggage was NOT included. It was included in the original reservation before the change of date. Is this an error? If not, do I pay at the airport counter when checking in? Do I pay per luggage as my dad only plans to check in one piece while I still plan on checking in two pieces? Is it more cost effective to pay in advance through an Eva airline office? If so, where is one located near Makati, Philippines? **Vital information:*Booking numbers and names are*MOTA*X - Melchor Crisostomo Barcega*MPLFNT - Maximo Gaudier Barcega*Flight departure out of MNL Manila Aquino Intl. to TPE Taoyuan Intl Thursday ********* **:** FL BR****Then flight departure out of TPE Taoyuan Intl to LAX Los Angeles Thursday ********* **:** FL BR****Thank you so much for your assistance in this matter.**Sincerely, *Maximo Barcega

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EVA Air

Customer service issue
Reported by GetHuman-mbarcega
May 21st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1025 others
0 customers following this

Timeline

GetHuman-mbarcega started working on this issue
May 21st, 2019 1:09am
GetHuman-mbarcega indicated the issue is not fixed yet.
May 22nd, 2019 2:06am

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