Name: Stephanie E Pollock expedia***************EVA Airways Confirmation Code:*LPAM*H*H...

GetHuman-quincypo's customer service issue with EVA Air from April 2019

Help with my EVA Air issue
The issue in GetHuman-quincypo's own words
Name: Stephanie E Pollock expedia***************EVA Airways Confirmation Code:*LPAM*H*Hello, earlier in March I received an email stating that all * of my flights had been cancelled by the airline (Eva) but Expedia is still showing my travel itinerary*saying my flights are booked. Have my flights been canceled or not?(If not that's great! but if they have I need to start looking for new flights, but I don''t want to do so if my current tickets are actually still good. I noticed all the flights are still scheduled online, so I don't know why mine would be canceled. I tried to look up my booking on the eva airlines webpage, but it's not very user friendly, and I can't get a concrete answer.

GetHuman-quincypo did not yet indicate what EVA Air should do to make this right.

How GetHuman-quincypo fixed the problem
Ended up just calling the airport I was flying out of to clear up the matter.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common EVA Air customer problems.
How Do I Check the Lost and Found at Eva Air?How Do I Change or Cancel My Flight with Eva Air?
Do you have a customer issue as well?
We can help you get EVA Air's attention and get better help faster. Tap below to get started.
Having EVA Air issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-quincypo
Apr 5th, 2019 - 3 years ago
GetHuman-quincypo shared how to fix
Seen by 29 customers so far
Similar issue to 890 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth


GetHuman-quincypo started working on this issue
Apr 5th, 2019 6:19am
GetHuman-quincypo confirmed the issue is fixed. Hooray!
Apr 6th, 2019 4:51pm