Name: Stephanie E Pollock expedia***************EVA Airways Confirmation Code:*LPAM*H*H...

GetHuman-quincypo's customer service issue with EVA Air from April 2019

Help with my EVA Air issue
The issue in GetHuman-quincypo's own words
Name: Stephanie E Pollock expedia***************EVA Airways Confirmation Code:*LPAM*H*Hello, earlier in March I received an email stating that all * of my flights had been cancelled by the airline (Eva) but Expedia is still showing my travel itinerary*saying my flights are booked. Have my flights been canceled or not?(If not that's great! but if they have I need to start looking for new flights, but I don''t want to do so if my current tickets are actually still good. I noticed all the flights are still scheduled online, so I don't know why mine would be canceled. I tried to look up my booking on the eva airlines webpage, but it's not very user friendly, and I can't get a concrete answer.

GetHuman-quincypo did not yet indicate what EVA Air should do to make this right.

How GetHuman-quincypo fixed the problem
Ended up just calling the airport I was flying out of to clear up the matter.
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EVA Air

Customer service issue
Reported by GetHuman-quincypo
Apr 5th, 2019 - 2 years ago
Fixed
GetHuman-quincypo shared how to fix
Seen by 12 customers so far
Similar issue to 890 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman-quincypo started working on this issue
Apr 5th, 2019 6:19am
GetHuman-quincypo confirmed the issue is fixed. Hooray!
Apr 6th, 2019 4:51pm