I have booked * premium economy seats on an EVA air flight to Bangkok on November *th...

GetHuman2145703's customer service issue with EVA Air from February 2019

Help with my EVA Air issue
The issue in GetHuman2145703's own words
I have booked * premium economy seats on an EVA air flight to Bangkok on November *th ****.*When can I choose my actual seats because we want * by the window and our friends behind us?
GetHuman2145703 did not yet indicate what EVA Air should do to make this right.
I have an issue with EVA Air too
How GetHuman2145703 fixed the problem
I rang the EVA AIR tel no & waited for ever but then one of the said options told me the answer - I could have booked the seats when I booked the flights. I did't have to wait for *** days before the flight! I went into my flight booking - onto manage my booking - onto seats & meals. Then you get a picture of the cabin * blocked off seats already booked by people with a brain!! Luckily there were * seats by the window & * seats by the window behind us - perfect BUT the very last * the only ones left were the * in the middle, all of them. So for us all was well.
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EVA Air

Customer service issue
Reported by GetHuman2145703
Feb 6th, 2019 - 4 mons ago
I have an issue with EVA Air too
Fixed
GetHuman2145703 shared how to fix
Seen by 13 customers so far
Similar issue to 678 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman2145703 started working on this issue
Feb 6th 1:16pm
GetHuman2145703 confirmed the issue is fixed. Hooray!
Feb 7th 5:35pm