We lost one of our luggage on our flight from Manila, Philippines to SFO via Taipei. Ou...

GetHuman-cdennise's customer service issue with EVA Air from January 2019

2 views
 | 
610 similar
 | 
0 following
Help with my EVA Air issue
First: share to improve GetHuman-cdennise's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cdennise's next move: try calling EVA Air again.
The best way to get your problem resolved is to tap the button below to start calling EVA Air. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-cdennise may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
Top Tip from another customer
If you lost your luggage you should go to guest services in the airport and report it immediately. Once you do that you can submit a claim there. They will then give you a claim number. You will need that for future reference.
The issue in GetHuman-cdennise's own words
We lost one of our luggage on our flight from Manila, Philippines to SFO via Taipei. Our flight from manila to SFO was last January *, ****. The last time we saw our brown luggage was in Manila but in Taipei Airport we were asked to sign a paper waiver because they took a flashlight inside the brown luggage. Our luggage numbers were **** BR ****** to ***. We cannot anymore identify which of these numbers is the one lost. Please we will appreciate your immediate action on this matter,
GetHuman-cdennise did not yet indicate what EVA Air should do to make this right.
I have an issue with EVA Air too
How GetHuman-cdennise fixed the problem
We are waiting for GetHuman-cdennise to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get EVA Air's attention and get better help faster. Tap below to get started.
Having EVA Air issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cdennise fixes it.
This email address isn't valid

EVA Air

Customer service issue
Reported by GetHuman-cdennise
Jan 16th, 2019 - 9 mons ago
I have an issue with EVA Air too
Not resolved
Seen by 2 customers so far
Similar issue to 610 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cdennise started working on this issue
Jan 16th 12:10am