Dear EVA Air why do you make so difficult to speak to a person about my flight. reserv...

GetHuman1708142's customer service issue with EVA Air from December 2018

7 views
 | 
453 similar
 | 
0 following
Help with my EVA Air issue
First: share to improve GetHuman1708142's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1708142's next move: try calling EVA Air again.
The best way to get your problem resolved is to tap the button below to start calling EVA Air. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1708142 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1708142's own words
reach a customer service ... Dear EVA Air why do you make so difficult to speak to a person about my flight. reservation I am trying to cancel. Your customer number *-***-***-**** is useless as it keeps referring me to check online. What's the point of having an customer service line if no one will answer. **I am trying to cancel a double booking I did not complete the online booking for PB*UEH but was charged for the ticket. I am trying to contact someone but no one will answer. So much for a * star Skytrak airline being customer responsive.**Regards *Richard *Director****-***-****
I cannot reach anyone from Eva air
Cancel my trip booked with EVA air
Third trip with EVA air and up to this point been very good. I am also a star alliance gold member
EVA air customer service needs improvement.
I have an issue with EVA Air too
How GetHuman1708142 fixed the problem
We are waiting for GetHuman1708142 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get EVA Air's attention and get better help faster. Tap below to get started.
Having EVA Air issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1708142 fixes it.
This email address isn't valid

EVA Air

Online service
Customer service issue
Reported by GetHuman1708142
Dec 7th, 2018 - 6 mons ago
I have an issue with EVA Air too
Not resolved
Seen by 7 customers so far
Similar issue to 453 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1708142 started working on this issue
Dec 7th, 2018 4:52am