Before contacting them, items GetHuman1693166 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman1693166's own words
Hi there. Our flight is on Dec *th from Hong Kong to Taipei at *:**pm to *:**pm with Eva airways ***, then from Taipei to Toronto at *:** to *:**pm. We're wondering if we are able to switch the flight from Hong Kong to taipei to a later flight. Our confirmation num is SB**LQ. Passenger names are Kayne Takahashi and Michelle Cheng Cin Min. Thank you so much for your help and sorry for the inconvenience. Have a good day
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