Flew from Alaska Airlines Austin Texas to San Francisco and had connected flight to San...

GetHuman-mariathi's customer service issue with EVA Air from November 2018

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The issue in GetHuman-mariathi's own words
Flew from Alaska Airlines Austin Texas to San Francisco and had connected flight to San Francisco to Taipei and then Taipei to Manila Philippines. Since its International flight we paid our extra baggage in Austin Texas for $***, When we were connecting our flight in san Francisco to Taipei, Eva Airways wants us to pay again for extra baggage and we told them we already paid it in Austin. Since we only have * hours layover we paid it and we don’t wanna missed our flight. So Eva airlines charged us twice. Can you please review our flights
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Customer service issue
Reported by GetHuman-mariathi
Nov 28th, 2018 - 9 mons ago
I have an issue with EVA Air too
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Seen by 6 customers so far
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GetHuman-mariathi started working on this issue
Nov 28th, 2018 12:54pm