Before contacting them, items GetHuman1643328 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman1643328's own words
This is regarding record locator * TOL*WF I'm chatting in behalf of my wife Michelle Rinwong Hilton, who is the traveling adult, flying EVA AIR, leaving Houston, traveling to Taipei then to Bangkok Thailand. The flight leaves tomorrow at **:** p.m. from IAH. This ticket needs to be modified, my wife needs to add an infant to the ticket - our * month old daughter will be traveling with her. Also a checked bag needs to be added. Michelle will also have a stroller and car-seat - so please add that to the notes as well. PLease contact me via my email below ASAP. or better my cell: ***-***-****. Thank you, Ben Hilton - Husband of Michelle
GetHuman1643328 did not yet indicate what EVA Air should do to make this right.
I have an issue with EVA Air too
How GetHuman1643328 fixed the problem
We are waiting for GetHuman1643328 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.