Before contacting them, items GetHuman1696123 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
Tip from another customer
If you lost your luggage you should go to guest services in the airport and report it immediately. Once you do that you can submit a claim there. They will then give you a claim number. You will need that for future reference.
The issue in GetHuman1696123's own words
Booking Reference: W**N*Q*My wife, Agatha Tan and I left for LA on the **th Oct, **** and return to Singapore yesterday **nd Dec, ****.*When the flight BR*** landed in Changi from Taipei, we were the last to leave the plane as my wife need the wheelchair. *When the stewardess finally came to call us, we hurrying got out off our seats **D & **E and followed her not noticing that my wife had left her coat behind. We wish to have the coat back. **Would you please investigate and notify me? *My email is "*****@***.com" and my Mobile is *** ********.**Thank You**Heng Yam Hong
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