My name is Jenny Quiroa, I recently flew in one of your planes with my friend Marla Cha...

GetHuman-jennyqui's customer service issue with EVA Air from September 2018

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The issue in GetHuman-jennyqui's own words
My name is Jenny Quiroa, I recently flew in one of your planes with my friend Marla Chavez. My experience was scary due to an aggressive passenger on board. He violently attacked other passengers and flight attendants. I am scare to fly with your airline again due to flight attendants unable to handle the situation promptly. The man pushed everyone on his way and was throwing objects around the plane. The ordeal lasted about an hour. We we in the middle of nowhere and I thought the plane was getting hijaked. I want to know what my options are because I have an upcoming flight on ********* to return back to the United States.
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EVA Air

Customer service issue
Reported by GetHuman-jennyqui
Sep 19th, 2018 - 6 mons ago
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Timeline
GetHuman-jennyqui started working on this issue
Sep 19th, 2018 2:36am