On Saturday evening Oct **th I subscribed to ESPN* in order to watch a football game...

GetHuman-cmcmahen's Cancel an Order issue with ESPN.com from October 2019

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Email on Account, Phone Number, Name of Account Holder, and Password
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If you are looking to change an order you should not wait and should call in. If the order has already shipped then you will need to wait for it to be delivered and call in.
The issue in GetHuman-cmcmahen's own words
On Saturday evening Oct **th I subscribed to ESPN* in order to watch a football game. I placed the order on a "borrowed" laptop computer. I received an emailed validating the subscription. However, I was never able to get into the site to watch the streaming game. I then responded back to the email I received from ESPN* to cancel the subscription. I phoned customer care yesterday & was told my request would be forwarded to the appropriate department to cancel the subscription & I should receive an email confirming that. I have not received an email to confirm the CANCELLATION & my credit card has been charged $*.**. PLEASE PROCEED WITH CANCELLING THE SUBSCRIPTION EFFECTIVE SATURDAY OCT **, **** *:** PM & REVERSE THE CHARGE ON MY CREDIT CARD. PLEASE SEND CONFIRMATION THAT THIS ACTION HAS BEEN TAKEN. The name on the account is Connie McMahen, **** Montgomery Circle, Vernon, TX *****. Phone ***-***-****. Email address : *****@***.com.

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ESPN.com

Cancel an Order issue
Reported by GetHuman-cmcmahen
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 1709 others
0 customers following this

Timeline

GetHuman-cmcmahen started working on this issue
Oct 15th, 2019 8:43pm
GetHuman-cmcmahen indicated the issue is not fixed yet.
Oct 16th, 2019 1:06am
GetHuman-cmcmahen indicated the issue is not fixed yet.
Oct 16th, 2019 1:07am
GetHuman-cmcmahen indicated the issue is not fixed yet.
Oct 16th, 2019 11:06pm

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