i downloaded the free trial so i could watch clemson kick alabama as* and couldnt even...

GetHuman-jessjord's customer service issue with ESPN.com from January 2019

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The issue in GetHuman-jessjord's own words
i downloaded the free trial so i could watch clemson kick alabama as* and couldnt even watch it. i canceled my trial *days later on january *th as i have the email from espn to support that and yall still took $*.** out my bank account on on the **th of january. ***-***-**** is what it say on my bank statement idk if thats a phone number or what. i would like my $*.** back. ill never pay for anything espn again and it doesnt matter bc yall control the universe on that **** amd if yall gonna make everybody pay to watch a college playoff game aint **** we can do about but go to the bar. id like compensation for the * hours i sat and screwed w the app trying to get it on so i could watch the game as well as thr time its gonna take to get my dollars back. im not trying to hear no ** day bs either this is ******. i noticed right as soon as i started lookkng for a way to contact customer care yall put the little disclaimer up there about keeping my info on file for however many days after its cancelled. thats a straight setup. n e body who gets that free ""trial is gonna pay for a month of service and im not sure thats legal. if it is its not a good way to conduct business and on a personal level i dont appreciate it bc im a single mom of * and i dont get any child support and i dont have time for bs like this. im also getting real tired of scrolling through my ban statement and finding mfs just like yall taking money that i didnt agree to pay under these conditions, where is the integrity of your company?
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Customer service issue
Reported by GetHuman-jessjord
Jan 16th, 2019 - 9 mons ago
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Jan 16th 6:44am