How do I save my favorites in the new version of the app? I keep selecting my teams wi...

GetHuman638861's customer service issue with ESPN.com from April 2018

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The issue in GetHuman638861's own words
How do I save my favorites in the new version of the app? I keep selecting my teams with the yellow star and then when I come back into the app they r gone. I am about to change to another app because of this, but I don't want to if this can be fixed
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ESPN.com

Customer service issue
Reported by GetHuman638861
Apr 29th, 2018 - 5 mons ago
I have an issue with ESPN.com too
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GetHuman638861 started working on this issue
Apr 29th 1:54am