My computer runs good until I connect to the internet. When I connect to the internet c...

GetHuman738748's customer service issue with ESET, Inc. from June 2018

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My computer runs good until I connect to the internet. When I connect to the internet computer crashes and I get the blue screen. I am running Windows * professional. My modem is TP Link TC-W****. Can this be the Russian virus? I am running eset antivirus. Have unpluged and rebooted many times.
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ESET, Inc.

Customer service issue
Reported by GetHuman738748
Jun 1st, 2018 - 5 mons ago
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GetHuman738748 started working on this issue
Jun 1st 3:40pm