My computer runs good until I connect to the internet. When I connect to the internet c...
GetHuman738748's customer service issue with ESET, Inc. from June 2018
Help with my ESET, Inc. issue
First: share to improve GetHuman738748's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman738748's next move: talk to ESET, Inc. when they open (we'll send a note).
ESET, Inc.'s call center is closed now. We will text or email GetHuman738748 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman738748 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman738748 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman738748's own words
My computer runs good until I connect to the internet. When I connect to the internet computer crashes and I get the blue screen. I am running Windows * professional. My modem is TP Link TC-W****. Can this be the Russian virus? I am running eset antivirus. Have unpluged and rebooted many times.
GetHuman738748 did not yet indicate what ESET, Inc. should do to make this right.
I have an issue with ESET, Inc. too
How GetHuman738748 fixed the problem
We are waiting for GetHuman738748 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.