I want to speak to a real person first of all. Secondly, I bought a ticket on * March a...
GetHuman692750's customer service issue with EL Al Airlines from May 2018
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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman692750's own words
I want to speak to a real person first of all. Secondly, I bought a ticket on * March and notice that you helped yourself to R*** on my credit card for travel insurance. It is not good to hide these options in such a way and not to make it explicitly clear to the customer. Secondly, you have not bothered to send me any information about the insurance. What am I insured for???? Hospital care? This is disingenuous . Will you please contact me asap! Jenny Retief ************
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