I want to speak to a real person first of all. Secondly, I bought a ticket on * March a...

GetHuman692750's customer service issue with EL Al Airlines from May 2018

3 views
 | 
315 similar
 | 
0 following
Help with my EL Al Airlines issue
First: share to improve GetHuman692750's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman692750 to get a EL Al Airlines rep on the line!
Always use the GetHuman Phone tocall EL Al Airlines. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman692750 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman692750's own words
I want to speak to a real person first of all. Secondly, I bought a ticket on * March and notice that you helped yourself to R*** on my credit card for travel insurance. It is not good to hide these options in such a way and not to make it explicitly clear to the customer. Secondly, you have not bothered to send me any information about the insurance. What am I insured for???? Hospital care? This is disingenuous . Will you please contact me asap! Jenny Retief ************
GetHuman692750 did not yet indicate what EL Al Airlines should do to make this right.
I have an issue with EL Al Airlines too
How GetHuman692750 fixed the problem
We are waiting for GetHuman692750 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get EL Al Airlines's attention and get better help faster. Tap below to get started.
Having EL Al Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would EL Al Airlines email you?
This email address isn't valid
Follow this issue
See how GetHuman692750 fixes it.
This email address isn't valid

EL Al Airlines

Customer service issue
Reported by GetHuman692750
May 17th, 2018 - 10 mons ago
I have an issue with EL Al Airlines too
Not resolved
Seen by 3 customers so far
Similar issue to 315 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman692750 started working on this issue
May 17th, 2018 10:21am