line is busy - cancel a hold on tickets - It didn't give me that option

GetHuman598365's customer service issue with EL Al Airlines from April 2018

Help with my EL Al Airlines issue
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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman598365's own words
cancel a hold on tickets ... line is busy
It didn't give me that option
GetHuman598365 did not yet indicate what EL Al Airlines should do to make this right.
I have an issue with EL Al Airlines too
How GetHuman598365 fixed the problem
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EL Al Airlines

Customer service issue
Reported by GetHuman598365
Apr 17th, 2018 - 7 mons ago
I have an issue with EL Al Airlines too
Not resolved
Seen by 3 customers so far
Similar issue to 255 others
0 customers following this
Timeline
GetHuman598365 started working on this issue
Apr 17th 12:39am
GetHuman598365 indicated the issue is not fixed yet.
Apr 17th 1:40am