Hi I paid my phone bill around this time yesterday On the app and my phone still hasn’t...

GetHuman5141389's customer service issue with EE from August 2020

Help with my EE issue
The issue in GetHuman5141389's own words
Hi I paid my phone bill around this time yesterday On the app and my phone still hasn’t come on yet, rang them and they said it will be on in a few hours and that was at **am this morning. I have a voicemail saying my bill is £***.** and when I have already paid my bill which is only £***.** as it’s two bills. The money says it is pending. I’m just wondering why both my devices are not working when the bill has been paid as I need them both on ASAP !!!

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EE

Customer service issue
Reported by GetHuman5141389
Aug 7th, 2020 - 7 months ago
Fixed
Seen by 9 customers so far
Similar issue to 568 others
0 customers following this
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Timeline

GetHuman5141389 started working on this issue
Aug 7th, 2020 4:31pm
GetHuman5141389 confirmed the issue is fixed. Hooray!
Aug 7th, 2020 4:41pm

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