Hi I paid my phone bill around this time yesterday On the app and my phone still hasn’t...

GetHuman5141389's customer service issue with EE from August 2020

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The issue in GetHuman5141389's own words
Hi I paid my phone bill around this time yesterday On the app and my phone still hasn’t come on yet, rang them and they said it will be on in a few hours and that was at **am this morning. I have a voicemail saying my bill is £***.** and when I have already paid my bill which is only £***.** as it’s two bills. The money says it is pending. I’m just wondering why both my devices are not working when the bill has been paid as I need them both on ASAP !!!

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FIX: Fixed now please close the ticket or service requests
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EE

Customer service issue
Reported by GetHuman5141389
Aug 7th, 2020 - 7 months ago
I have an issue with EE too
Fixed
Seen by 9 customers so far
Similar issue to 568 others
0 customers following this
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Timeline

GetHuman5141389 started working on this issue
Aug 7th, 2020 4:31pm
GetHuman5141389 confirmed the issue is fixed. Hooray!
Aug 7th, 2020 4:41pm

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