I an stuck in Trinidad due to lockdown. Should be returning to UK end May but border cl...
GetHuman4855236's customer service issue with EE from May 2020
Help with my EE issue
First: share to improve GetHuman4855236's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4855236 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman4855236's own words
I an stuck in Trinidad due to lockdown. Should be returning to UK end May but border closed until July. I do not have service from ee. Would like to have roaming but have no funds as my debit cards have been blocked by bank. I now have no access to funds to call my banks from my local BMobile phone as no money to buy credit. I need to call banks for an explanation(cannot email -security reasons). Need money for credit on my phone also for passcode from bank to access my statement*account. Cannot do this without roaming and cannot pay for roaming as have no funds. Wondered whether EE will allow me free roaming for about two weeks*month so I can call travel agent* airline*travel insurance*bank *credit card - general business contacts e.g house insurance, utility etc. This is all due to Covid-**. I also need to purchase medication for an extra * months. I need data*internet*roaming but have no cash to pay for any of this until I can contact the bank for some help.
GetHuman4855236 did not yet indicate what EE should do to make this right.
I have an issue with EE too
How GetHuman4855236 fixed the problem
We are waiting for GetHuman4855236 to fix the problem and share the solution with the rest of us customers.
Please help with my EE issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.