I an stuck in Trinidad due to lockdown. Should be returning to UK end May but border cl...

GetHuman4855236's customer service issue with EE from May 2020

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The issue in GetHuman4855236's own words
I an stuck in Trinidad due to lockdown. Should be returning to UK end May but border closed until July. I do not have service from ee. Would like to have roaming but have no funds as my debit cards have been blocked by bank. I now have no access to funds to call my banks from my local BMobile phone as no money to buy credit. I need to call banks for an explanation(cannot email -security reasons). Need money for credit on my phone also for passcode from bank to access my statement*account. Cannot do this without roaming and cannot pay for roaming as have no funds. Wondered whether EE will allow me free roaming for about two weeks*month so I can call travel agent* airline*travel insurance*bank *credit card - general business contacts e.g house insurance, utility etc. This is all due to Covid-**. I also need to purchase medication for an extra * months. I need data*internet*roaming but have no cash to pay for any of this until I can contact the bank for some help.

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Customer service issue
Reported by GetHuman4855236
May 21st, 2020 - 3 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 592 others
0 customers following this

Timeline

GetHuman4855236 started working on this issue
May 21st, 2020 11:54pm
May 21st, 2020 11:59pm