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The issue in GetHuman2460220's own words
I have been receiving texts from you regarding upgrading and today I processed an upgrade and you now say I’m not allowed to upgrade yet .*Can you explain what this texts means then ? Hi Sam, upgrade early today without paying any early upgrade fees. Just sign up to one of our new handset plans with the same monthly cost as your current plan or more.**Get the iPhone X **GB with nothing to pay upfront on our £** a month plan with **GB of data. **Pop into your local EE store, call *** or visit http:**discover.ee.co.uk*W***R*o* to upgrade now. Available for a limited time only. Terms apply. Text STOP to **** to opt out from marketing.
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