Hi. I have have been a loyal customer and have had an account with you since **** when...

GetHuman-paddysm's customer service issue with EE from December 2018

2 views
 | 
327 similar
 | 
0 following
Help with my EE issue
First: share to improve GetHuman-paddysm's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get EE help.
Before contacting them, items GetHuman-paddysm may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-paddysm's own words
Hi. I have have been a loyal customer and have had an account with you since **** when it was one*one, with the SAME number: ***********. I currently live in Montserrat, and was last back in the UK in Sep ****. I am having problems activating my SIM on the network and am worried you have cancelled my number*SIM. I will be returning to the UK in December and will require the use of my phone. Please can check the status of my SIM card and if it has been deactivated please let me know how it can reinstated. Many thanks, Paddy Smith
GetHuman-paddysm did not yet indicate what EE should do to make this right.
I have an issue with EE too
How GetHuman-paddysm fixed the problem
We are waiting for GetHuman-paddysm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get EE's attention and get better help faster. Tap below to get started.
Having EE issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-paddysm fixes it.
This email address isn't valid

EE

Customer service issue
Reported by GetHuman-paddysm
Dec 2nd, 2018 - 6 mons ago
I have an issue with EE too
Not resolved
Seen by 2 customers so far
Similar issue to 327 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-paddysm started working on this issue
Dec 2nd, 2018 5:57pm